Using Twitter For Customer Service

Email is old, social media is new. Gone are the days when email was the primary way your constituents would contact you. Now they can tweet you directly.

But if you’re company is not on Twitter, then your people can’t contact you via Twitter. And since people use Twitter to receive company updates, not having a twitter account limits the customer service you provide your clients.

Consider implementing a Twitter account as part of your company’s customer service. And if you need help with setting up a Twitter strategy, we are happy to help. To get started, ask for your free quote today.